Privacy Policy

Last updated: 05/08/2025

At Kent Unique Stays, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This policy outlines how we collect, use, and store your personal data when you use our website or book a stay with us.

Kent Unique Stays is a UK-based accommodation provider offering short-term stays in unique properties across Kent. 

We may collect and process the following types of personal data:

• Contact Information: name, email address, phone number, postal address
   
• Booking Details: check-in/check-out dates, property booked, number of guests
   
• Payment Information: collected via secure third-party payment processors (we do not store payment details directly).
   
• Communication Data: emails, messages, or contact form submissions
   

We collect data when you:

• Make a booking via our website or booking partners (e.g., Airbnb, Booking.com)
   
• Contact us via the website, email, or social media
   
• Subscribe to our mailing list (if applicable)
   
• Browse or interact with our website
   

We use your data to:

• Process bookings and communicate about your stay
   
• Respond to inquiries and provide customer service
   
• Send important updates or changes to your reservation
   
• Improve our website, services, and customer experience
   
• Comply with legal or regulatory obligations
   

We do not sell your personal data to third parties.

We may share your data with:

• Trusted third-party service providers (e.g., payment processors, booking platforms, website analytics tools)
   
• Law enforcement or regulatory bodies when required by law
   

All third parties we work with are required to comply with data protection regulations.

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

We may use cookies or similar tracking technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate or incomplete data
   
• Request deletion of your data (subject to legal limitations)
   
• Object to or restrict how your data is processed
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise any of these rights, please contact us at: [Insert contact email]

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

We may update this privacy policy occasionally. All changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 kentuniquestays@gmail.com
📍 Kent Unique Stays,